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Case Studies
Servigistics award winning Strategic Service Management Solution helps organizations worldwide run their service operations more profitably and efficiently. The following customer case studies reveal how businesses from diverse industries are using Servigistics to recognize significant business value in the form of improved revenue, profitability and customer loyalty.
Axcelis: Chip into the Future with Service
Cray: Delivering Super Service Management for Super Computing
Dell: Setting the Standard with Strategic Service Parts Management
Dainippon Screen: Meeting Customer Commitments
Embraer: New Solution Accelerates Delivery, Reduces Cost and Increases Service Levels
Juniper: Exceeding Customer Expectations
McData: Superior Service Parts Management Delivers 99% Service Levels
Pricing Case Study: Japanese Automotive Manufacturer
Subaru: Partnering With Dealers to Reduce Cost, Increase Revenue and Improve Customer Service
Subaru: Putting Service Parts Management in the Fast Lane
Pricing Case Study: Heavy Equipment Manufacturer
Parts Management Case Study: Aerospace and Defense
Parts Management Case Study: Mail Systems